Shipping policy

We ship most purchases to arrive via parcel service (UPS or FedEx) within 1-2 business days from receipt of order. Deliveries are made Monday thru Friday excluding holidays.

Note: Items ordered together may not arrive together.

Changes to order/cancellations may not be able to be made once your order has been submitted. If you need to edit/cancel your order, please let us know ASAP by contacting us at hello@viveehome.com to see if your order is eligible for a change/cancellation. Being a small business, we work with a fulfillment partner who helps us store and ship our products for us. In some cases, your order may not be able to be edited/canceled if they’re already in the process of shipping it out.

Any questions regarding your shipment may be e-mailed to hello@viveehome.com

Express Shipping

Express orders received before Noon EST will be shipped the same business day. Orders received after Noon EST will be shipped the following business day. Orders placed on weekends and holidays will ship the following business day. Backordered items will ship the next business after the estimated ship date. Items eligible for express shipping methods are noted at checkout.

International orders

While we currently only offer shipping within the US, we are actively working towards expanding our services to accommodate international shipping in the near future.